PRIVACY POLICY

Privacy Policy

Last updated: July 30, 2026

First Nation Financial Corporation (“First Nation Financial,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit firstnationfinancialcorp.com, submit a form, communicate with us, or use our services.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We will not share text messaging originator opt-in data or consent with any third party for purposes unrelated to providing our SMS program. We may share mobile information and SMS consent status only with service providers, platform providers, phone companies, and other vendors that help us deliver and operate the messaging program. All other sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent.

If you separately check an optional SMS consent box, we may send text messages about your inquiry, loan application, appointment reminders, customer care, and financing-related marketing or promotional offers. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not a condition of purchase. See our Terms and Conditions for complete SMS program terms.

Information We Collect

We may collect information that you provide directly, including your name, email address, phone number, mailing address, property or loan information, financial information, employment information, uploaded documents, the contents of messages you send, communication preferences, and records of your consent.

We may also collect information automatically when you use the website, such as your IP address, browser and device information, operating system, pages viewed, links clicked, referring website, approximate location, and timestamps. We may use cookies, pixels, analytics tools, and similar technologies for security, performance, and website improvement.

How We Use Information

We may use information to:

respond to inquiries and provide customer service;
process, evaluate, and service mortgage or financing requests;
communicate about applications, appointments, documents, and account-related matters;
send SMS messages or marketing communications when you have provided the required consent;
personalize and improve our website, services, and communications;
detect fraud, protect security, and prevent misuse;
comply with legal, regulatory, licensing, recordkeeping, and reporting obligations; and
establish, exercise, or defend legal claims.

How We Disclose Information

We may disclose personal information to service providers and professional advisers that support our business, such as website hosting, customer relationship management, communications, analytics, document processing, fraud prevention, information security, legal, accounting, and compliance providers. We may also disclose information to lenders, investors, loan processors, title or escrow providers, appraisers, insurers, credit reporting agencies, government agencies, and other parties as needed to evaluate or fulfill a request you make.

We may disclose information when required by law, legal process, regulation, or a government request; to protect rights, safety, property, or security; or in connection with a merger, acquisition, financing, reorganization, or sale of business assets. The SMS and mobile information restrictions stated above apply to all of these disclosure categories.

We do not sell personal information for money. We do not share mobile information, SMS opt-in data, or SMS consent for third-party or affiliate marketing or promotional purposes.

Loan Applications and Financial Information

Information submitted as part of a mortgage or financial product application may be subject to additional privacy notices and legal requirements, including notices provided during the application process. Where an additional notice conflicts with this general website Privacy Policy, the more specific notice will govern for the covered information.

Cookies and Analytics

Most browsers allow you to control cookies through their settings. Disabling cookies may affect website functionality. We may use analytics services to understand how visitors use the website and improve performance.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain consent and communication records, meet legal or regulatory obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your Choices and Privacy Rights

You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of text messages by replying STOP. Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information, or to receive information about how it has been used or disclosed. Some information may be exempt from these rights under applicable law, including information governed by federal financial privacy laws.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may link to or embed services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the date shown above.

Contact Us

First Nation Financial Corporation
943 Pecore Street, Houston, TX 77009
17609 Ventura Blvd #208, Encino, CA 91316
Phone: 832-432-2000
Email: josh@fnfloan.com

First Nation Financial Corp. | CA Dept. of Real Estate, Broker Lic. #01521494 | NMLS #254024